5 Mistakes to Avoid When Choosing a Cleaning Service

Choosing a cleaning service based on lowest price.

 

Low price could be a problem. Low price can be the bait that attracts your phone call, but once the cleaner gets into your home, she pressures you into a higher priced job, also known as “Bait & Switch”.

 Extremely low prices tend to be offered by individual cleaners who may have no insurance, are not bonded, have not been screened for background checks or pre-screened drug test and typically do not have funds to replace an item they damaged in your home.

 Low price may also mean that the equipment, chemicals and supplies being use in your home are far cheaper and less effective, especially the vacuuming.

 Choosing a Cleaning Service based on a single phone call.

 Instead, invite the person to your home and ask for a specific written quotation. This way you will know exactly what you are paying for and you won’t be the victim of high-pressure tactics when the cleaning team steps into your living room.

 Choosing a Cleaning Service without Obtaining Comments or Testimonials from other Clients.

 A cleaning service can say anything about their past jobs. Make sure you read comments from current and past clients.  The best place to find recommendations is Facebook, Angie's List, The BBB, and local searches such as Yahoo Local and Google Local.

Choosing a Cleaning Service Who Doesn’t Do Background or Drug Tests.
 
The costly investment in background checks and drug screening of employees is only made by cleaning services that are serious about protecting their clients and other employees. Cleaning services that perform these screenings are more likely to have higher caliber employees working in your home.
 
Choosing a Cleaning Service without ensuring that competitors’ bids are apple to apple comparisons. 
 
 For instance:
 
  • Frequency of cleaning (weekly, bi-weekly, monthly).
 
  • Inclusion of services such as bed making, sanitizing and disinfecting vs. only surface cleaning.
 
  • Equipment, chemicals and supplies are provided by all companies.
 
  • Guarantees.
 
  • Availability of additional services.
 
  • Each bid is only for the work you want.

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